- The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Omnichannel Order Management Systems platform vendors.
- MPO, with its comprehensive functional capabilities, cloud-native approach, unified & centralized platform approach, flexible architecture configuration, and robust product vision & roadmap, receives strong ratings across the parameters of technology excellence and customer impact
03 May 2022: Quadrant Knowledge Solutions announced today that it has named MPO as a 2022 technology leader in the SPARK Matrix analysis of the global Omnichannel OMS market.
The Quadrant Knowledge Solutions SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading technology vendors in the form of its SPARK Matrix. It gives strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position.
According to Akshaysingh Chandel, an analyst at Quadrant Knowledge Solutions, “MPO platform is highly flexible with managing order flows by providing automatic real-time order and route changes along with order exceptions management features to meet changing customer demands. The MPO platform also provides an omnichannel digital order management solution that encourages end-user loyalty and satisfaction with its quick, consistent on-time delivery capability, enabling easy returns across complex multi-channel flows.“ Akshay further added, “The MPO platform provides end-to-end, actionable visibility alongside automation and smart business rules to factor all constraints and service level requirements and streamlines dynamic network partnering to achieve consistent order flow optimization. With their comprehensive functional capabilities, cloud-native approach, unified & centralized platform approach, flexible architecture configuration, and robust product vision & roadmap, and high scalability, MPO has been positioned among the technology leaders in the 2022 SPARK Matrix of the Omnichannel Order Management Systems (OMS) solution market.”
Quote by MPO:
“Today’s brand owners need to be nimble in handling customer orders of all types – B2B, B2C, DTC – in a seamless manner, across a decentralized supply chain network,” says Vijay Natarajan, MPO’s VP of Solutions. “MPO’s Multi-Level Order Management Platform plans and executes orders by converging orders, inventory, logistics, and transport in a concurrent way to ensure brand owners achieve consistent perfect orders.”
Quadrant Knowledge Solutions defines an omnichannel Order Management system (OMS) as ‘software that helps retailers efficiently manage and fulfil complex customers’ orders in an omnichannel environment to improve customer service experience.’ An omnichannel OMS provides unified visibility into enterprise inventory from warehouses, distribution centres, stores, and in-transit locations and performs complex order routing to enable efficient order fulfilment from the optimum location. An omnichannel Order Management System (OMS) includes a configurable workflow engine to orchestrate and optimize the complex order processing, management, and fulfilment processes to ensure efficient order fulfilment at minimum costs.
Global retailers have well understood the importance of embracing omnichannel strategies to succeed in a highly competitive environment with ever-increasing expectations around customer experience. Omnichannel Order Management Systems play an essential role in the journey toward omnichannel retailing. Omnichannel OMS allows retailers to deliver a seamless, consistent, and personalized experience and provide the flexibility to buy anywhere, fulfill anywhere, and return anywhere scenarios. Additionally, the inclusion of a complex order processing rule engine enables the system to ensure the customers receive orders on time at the desired location and the minimum costs.
- For more information about MPO visit here
- SPARK Matrix: Omnichannel Order Management Systems, 2022 Link
MPO offers the world’s only natively unified cloud platform for Multi-Party Orchestration. The platform complements existing enterprise systems with visibility and control and optimizes order, inventory, and transportation across dynamic, multi-party networks. MPO helps diverse brand owners and logistics service providers embrace the increasing complexity of their global, regional, and domestic supply chains to become more flexible, agile, efficient, compliant, and reliable to their customers. For more information, please contact [email protected] or visit www.mpo.com. To learn more about the platform’s digital order management capabilities, visit www.mpo.com/digital-order-management
About Quadrant Knowledge Solutions
Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients in achieving business transformation goals with Strategic Business and Growth advisory services. At Quadrant Knowledge Solutions, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.
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VP Global Marketing
Quadrant Knowledge Solutions