The Quadrant Knowledge Solutions SPARK Matrix™ provides competitive analysis & ranking of the leading Digital banking Platform vendors 

26 April 2022: Quadrant Knowledge Solutions announced today that it has published a SPARK Matrix analysis of the global Digital banking Platform market.

The Quadrant Knowledge Solutions SPARK Matrix™: Digital Banking Platform includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading Digital Banking Platform vendors in the form of its SPARK Matrix. It gives strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market position.

According to Megha Rungta, an analyst at Quadrant Knowledge Solutions “The modern digital banking platforms are built using microservices architecture and often offer several out-of-the-box capabilities to help banking organizations accelerate time to market in introducing new services, improving presence in an omnichannel environment, provide a frictionless experience, and personalize customer engagements to achieve CX goals.” Megha further adds “digital banking platforms vendors are making significant investments in adding advanced functionalities to help banks transform their banking operations, meet the digital expectations of the most demanding customers, and satisfy growing business needs to compete and win in the global market.”

The digital banking platform’s key value propositions such as capturing omnichannel customer feedback/experience data, assessing customer feedback, closing the loop, and continuously monitoring internal and external data points to improve products and services, reduce churn, enhance customer lifetime value, and increase customer acquisition and retention, are driving the technology’s market growth across geographies and industry segments. Owing to the rising competition and exponential growth opportunities, several new vendors are emerging with innovative technology offerings. Leading digital banking platform vendors are making significant investments in improving AI and machine learning capabilities of their products to support a wide range of marketing and CX use cases and are leveraging automation and advanced analytics to improve the overall campaign performance and effectiveness.

The research includes detailed competition analysis and vendor evaluation with the proprietary SPARK Matrix analysis. SPARK Matrix includes ranking and positioning of leading Digital Banking platform vendors, with a global impact. The SPARK Matrix includes an analysis of vendors, including Backbase, Coconet, CR2, Data Center Inc, EdgeVerve, Finastra, Fisa Group, Fiserv, FIS, Infrasoft Tech, Intellect Design Arena, Oracle, Sandstone Technology, SAP, Sopra Banking Software, Tagit, Tata Consultancy Services, VeriTran, and Zentity.

About Quadrant Knowledge Solutions

Quadrant Knowledge Solutions is a global advisory and consulting firm focused on helping clients as a strategic knowledge partner in achieving business transformation goals with Strategic Business and Growth Advisory Services. Quadrant’s research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.

For more available research, visit: https://quadrant-solutions.com/market-research/ 

Media Contacts:

Quadrant Knowledge Solutions

Riya Mehar
[email protected]

Tags: customer experience, cx, Digital Banking