The Village of Biscayne Park, FL, needed to move from a manual paper process to robust municipal government software, so it partnered with OpenGov, the leader in modern cloud ERP software for our nation’s cities.
With several goals in mind, the new Village Manager set his sights on modernizing the Village with cloud technology to replace the manual processes in place permitting, licensing, and code enforcement. Forging a partnership with OpenGov, Village leaders plan to invest in OpenGov Citizen Services.
OpenGov Citizen Services will simplify how the Village does business by giving staff the ability to manage all permitting and licensing operations online. Workflows and approvals are fully automated with an easy-to-use drag-and-drop interface. The online customer service portal walks residents through application submissions and online payments, improving relations with residents. Village leaders also look forward to increasing code compliance with the ability for citizens to submit violations online. Village staff can track code violations and view trends in data to keep Biscayne Park cleaner and safer.
The Village of Biscayne Park joins more than 1,000 public sector organizations leveraging OpenGov to revolutionize work processes with cloud-based software designed specifically for the needs of government.
OpenGov is the leader in modern cloud ERP software for our nation’s cities, counties, and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,000 agencies across the U.S. Built exclusively for the unique budgeting, financial management, and citizen services needs of the public sector, the OpenGov ERP Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.